Are you overwhelmed with dozens of unanswered emails and voicemails? Do you struggle to collect and keep track of rent payments every month? If this sounds familiar, you could benefit from using a tenant portal.
A tenant portal is an online platform that allows tenants to communicate directly with their landlords, view important documents, and more. In other words, it helps simplify property management. Keep reading to learn how.
Online Rent Payments
Collecting rent every month is one of the top challenges for landlords. Tenant portal software can simplify this frustrating task by accepting online rent payments.
Tenants can view past payments and see when the rent is due next. They can also set up automatic payments via bank transfer or credit card. You can also send late payment notices directly to your tenants through the tenant portal.
Track Maintenance Requests
Tenants can submit maintenance requests directly from the tenant portal. By making this process easier for them, they're more likely to communicate issues in a timely manner before things get out of hand.
You can also use the tenant portal to keep track of all the various open maintenance requests. You can also share progress updates with your tenants.
Schedule Inspections
In Kansas, landlords need to give tenants at least 24 hours' notice before entering the property. By communicating this through the tenant portal, you won't have to worry if the tenant didn't receive the notice. Also, tenants can request to reschedule the inspection if the proposed time doesn't work for them.
Streamline Communication
Miscommunication can be a big source of tension between landlords and tenants. A portal can help with streamlining tenant communication by giving you a direct means of contact. No more wondering if you have the correct phone number or email address after several unanswered messages.
Tenant portals are great for both individual and mass communication. If you have an important announcement for your tenants, you can quickly distribute it to everyone through the portal.
Save Time with Automation
Aside from collecting rent and property maintenance, landlords have to take care of an endless number of administrative tasks. This includes everything from preparing leases to creating the annual budget. Tenant portal software can automate these tasks and take some of this tedious work off your plate.
Automating tasks can improve efficiency by removing the element of human error. Tenant portals can also reduce security risks through encryption and authentication.
Improve Tenant Satisfaction
Attracting new tenants to your property can be difficult, so it's important to improve the satisfaction of your current tenants. Providing easy options for rent payments and maintenance requests goes a long way towards this.
Also, by making yourself more accessible to tenants through the portal, they will feel like you care about them and their individual needs. This will help improve relationships with tenants and convince more of them to stay.
Get Started with a Tenant Portal Today
As you can see, there are plenty of benefits to using a tenant portal. It takes much of the hassle out of property management and helps your business run more smoothly.
If you're ready to get started with a tenant portal, PMI Station is here to help. Get in touch to learn more about our property marketing technology.
